About the opportunity
We will shortly be recruiting court based volunteers for the Witness Service at Chester Crown Court & Chester Magistrates Court to support victims and witnesses of crime before, during and after giving evidence at court.
About Citizens Advice Witness Service
The Citizens Advice Witness Service will provide practical help, emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
What are they looking for?
We are looking for applicants with good communication and interpersonal skills; availability, commitment and reliability; and an interest in supporting witnesses before, during and after attending at court. We would particularly welcome interest from BME applicants and an ability to speak a second language is desirable but not essential.
We are looking for applicants with availability to cover a full day at court on Monday to Friday.
FOR EITHER ROLE
You must be aged 18 plus;
You must have basic IT skills;
You must have good communication and interpersonal skills;
You must have availability, commitment and reliability;
You must be interested in supporting people;
You must be willing to learn and work as part of a team;
COURT BASED ROLE
You must be able to commit one day a week Monday to Friday 9am-5pm (with prior notice for appts & holidays) for at least 12 months;
As well as working from court, you will work at client's home addresses and from community venues - this involves strict adherence to our lone working policies. You must have your own transport as visits take place at client's home addresses and community venues across the borough. The outreach role is flexible and commitment requirements may vary from one week to the next. As a minimum we would ask that you are able to commit to one day per fortnight for at least 12 months. It would be desirable for you to have had experience of supporting vulnerable people.
WE OPERATE A COMPETITIVE RECRUITMENT PROCESS AND NOT EVERYONE IS SUCCESSFUL. IT IS NECESSARY TO PASS EACH STAGE OF THE PROCESS BEFORE MOVING ON TO THE NEXT STAGE:
Enhanced DBS certificate;
2 character references;
Shadowing at court;
3-day core training course;
2- day outreach training course (if applicable);
WE DO NOT ALWAYS HAVE CURRENT VACANCIES OR VOLUNTEERING OPPORTUNITIES:
In these circumstances applications are held on file until the next recruitment round.
DUE TO THE NATURE OF OUR WORK WE ARE UNABLE TO OFFER WORK EXPERIENCE, WORK PLACEMENTS OR SHORT-TERM OR OCCASIONAL VOLUNTEERING OPPORTUNITIES:
This is due to the requirements of the role and time and investment required to set up a new volunteer.
WE ARE UNABLE TO PROGRESS AN APPLICATION FROM ANYONE WHO CURRENTLY WORKS OR VOLUNTEERS AT COURT IN ANOTHER CAPACITY OR IS INVOLVED IN AN ONGOING CASE AT COURT:
This is due to a potential conflict of interest.